TO OUR GUILDFORD ANIMAL HOSPITAL FAMILY

WE ARE HERE FOR YOU AND YOUR PETS DURING THE COVID-19 CRISIS

 We continue to provide vital and loving care for your pets during these stressful times.  As one of the first veterinary hospitals in our community to institute strict Covid-19 protocols we always have the safety of you, your pets, our team and our community at the forefront of everything we do.

Unfortunately, for the wellness and safety of everyone, no pet parents will be allowed inside the hospital (or, when needed, beyond our Pet Exchange Area) for the foreseeable future.

 SOCIAL DISTANCING PROTOCOL:

When you arrive with your pet:

• Call us at (604)588-2626 from your vehicle
• Provide us your cell phone number
• Wait in your vehicle for us to contact you
• When notified by our team, we will meet you outside to receive your pet (or, if needed, in our Pet Exchange Area of our lobby)
• Please ensure that your cat is in a carrier and that your dog is leashed with a collar that cannot slip off
• Our Veterinarian will examine your pet and call you for a complete history, to discuss and address any concerns and to formulate a treatment plan. We will then direct things over the phone from there

When you arrive for food or medications:

• Call us at (604)588-2626 from your vehicle
• Provide us your cell phone number
• Wait in your vehicle for us to contact you
• We will meet you at your vehicle with your food and/or medications

Payments:

• We will bring our debit/credit machine to your car for payment
• We cannot accept cash at this time

 HOSPITAL HOURS:

• Current Hospital Hours are updated weekly on Google

Thank you for your support and understanding during these difficult times.  We understand that things can be stressful.  We will continue to be a warm, caring and happy place for your furry family members.